Troubleshooting Issues verifying or mapping to your Google Ads Account Manager I’m unable to find a Google Ads account ID (CID) in the account selection page While the system will “read” the message and forward it to your expert right away, your expert won't be able to view the message until they have a chance to review and respond to said messages, similar to email. When waiting for a response, it’s important to remember that your expert will be checking messages throughout the day, similar to email. When they respond, you’ll directly receive the notification on your mobile or desktop app (WhatsApp or ), making ongoing conversations easy and convenient. Your Google Ads expert will respond within business hours (Generally, M–F, 9 AM–5 PM with some variation by the local market) in a conversation that meets your schedule. Now, you’ll be able to send a message at your convenience. Think of WhatsApp / as a new and easier way of getting in touch with your Google Ads expert and vice versa. What to expect when chatting on WhatsApp / LINE? Having trouble verifying your account? View troubleshooting below.
It also keeps your account safe by ensuring only someone who is authorized to access your account is reaching out to your Google Ads expert on your company’s behalf to set up meetings or ask quick questions. This helps Google to verify your connection with the account and to automatically connect you with your dedicated Google Ads expert. Google asks you to sign in so your account can be associated with your WhatsApp mobile number or account with your Google Ads account. Why are you asked to sign in to your Google Ads account? Depending on the region you are in, you may be provided with different messaging apps to select from. Now, you can message your Google Ads account expert directly from your mobile phone via WhatsApp and. Google is excited to be offering a new way to connect with your Google Ads expert to make staying in touch easier than ever.